Stratus legal entity name] (ABN [ 85 633 685 908 ]) ("Stratus", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, hold and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By providing your information to us, including through our website, our LinkedIn or other advertising, our forms, or by contacting us directly, you consent to the handling of your personal information as set out in this policy.

What information we collect

We may collect personal information including:

• Your name, job title and the company you work for
• Your business email address and phone number
• Information you provide when you register for an event, request information, or enquire about our services
• Information you submit through forms on LinkedIn or other platforms, including pre-filled profile details you choose to share
• Records of your communications and interactions with us

We only collect personal information that is reasonably necessary for our business activities.

How we collect it

We collect personal information directly from you when you complete a form, register for a webinar or event, respond to one of our advertisements, subscribe to our communications, or contact us by phone, email or in person. Where you engage with our advertising on third-party platforms such as LinkedIn, we may receive the information you choose to submit through those platforms.

Why we collect and use it

We use your personal information to:

• Respond to your enquiries and provide the information you have requested
• Register you for, and send joining details and reminders about, events and webinars
• Provide, manage and improve our services
• Send you marketing communications about our services, events and insights where you have not opted out
• Maintain our business records and meet our legal and regulatory obligations

Disclosure of your information

We may disclose your personal information to:

• Our staff and contractors who need it to perform their roles
• Third-party service providers who support our operations, such as our customer relationship management (CRM) system, email and marketing platforms, and event hosting providers
• Professional advisers, where reasonably required
• Any party where required or authorised by law

We do not sell your personal information.

Overseas disclosure

Some of our service providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles. [Confirm and, where known, list the countries in which your providers store data.]

Direct marketing and opt-out

We may send you marketing communications about our services, events and insights. You can opt out at any time by using the unsubscribe link in any electronic message, or by contacting us using the details below. We will action your request promptly.

Storing and securing your information

We hold personal information in electronic and, where relevant, physical records, and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which we take reasonable steps to destroy or de-identify it.

Cookies and website analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies through your browser settings, though some features of the site may not function as intended. [Remove this section if you do not operate a website or use analytics.]

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period. In limited circumstances we may decline a request, in which case we will explain why in writing.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first using the details below so we can investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.